How To Find App Support On A Mac

/Library/Application Support. How to access your library folder on a Mac in Yosemite for iMac, MacBook Pro, & MacBook Air CC - Duration: 3:59. Shani Jaf 26,363 views. After checking the App Store to verify the app is still available, delete the problem app from your Mac and reinstall it from the App Store for a clean approach. Contact the app developer. Visit the app developer's website and see if there are any notes about compatibility with your version of macOS or OS X or other apps or services you use. Search on the App Store and Mac App Store allows customers to find apps, games, stories, categories, in-app purchases, and developers. Searches use app and in-app purchase metadata from your product page to deliver the most relevant results.

How to find out my Software ID (App or Software MAC)

The info below is valid for all supported Smart TV's platforms up to date and future platforms.

Make sure you have the app installed on the TV and fully started atleast once in the past 3 months.

Please type in the SOFTWARE ID when buying or trying a License!

To get the Software (App) ID address that you need to register your TV:

Press OK/Center key on the Remote as soon as you see Loading Portal.
On some TV Remotes you need to press any of the ARROW keys instead of Center key.

Go to System Settings

Go to Device Info.

Use Software ID (former Software MAC) on the registration page
Software ID (former Software MAC) can be different from the TV's actual MAC address!

You will see your Software ID used for app license and the app server you use in your region.
Virtual MAC is the one your IPTV Provider needs to activate subscription on.

Important Note: providers need Virtual MAC address.

Once your App is active, you will need to give the Virtual MAC to your Service Provider of choice so they can activate your TV subscription with them.

How to find out my Smart STB's Virtual MAC address

We do not offer or operate IPTV access, channels or providers.

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